Quality Products, Superior Knowledge & Expertise, Great Communication
Now In:Testimonials from Our Customers
|August 5, 2012
The Raven Claw Fighting Knife
I just want to thank you for this beautiful knife. It’s everything I had hoped it would be. The handle fits my hand perfectly, the long slender sexy blade is razor sharp, strong, and quick to pull and use. The scabbard is well made, and the design is perfect for this knife. Thanks again your friend Daniel of Nebraska.
|July 25th, 2012
Ice, Ned's Sword, from A Game Of Thrones
Thank you, thank you so very much for this amazing collectable, the Sword of Ned Stark. I just wanted to let you know that it has arrived safe and sound from the USA to Australia, and wanted to congratulate you on your excellent and efficient service. I bought it for my husband to give to him on his birthday, and I know he will be absolutely thrilled and the envy of his father and friends who are all big Game of Thrones fans too. Once again, thank you so very much Best regards and greetings from Australia, Annie
|Mar. 02, 2012
I just want to say "Thank You" for shipping a replacement helmet and for the credit on the return shipping cost. The 2nd helmet arrived Friday in perfect condition, we are quite pleased with the item and the prompt customer service.
|Feb. 28, 2012
Celtic Dress II, Classic Chemise, Gathered Skirt, Scotts Doublet and Breeches
Thanks again for evenything,
|Dec. 21, 2011
Just received it! Great looking, I'll give it to my wife for Christmas, she fenced at Notre Dame. Thank you!! Good quality and it looks really nice. We'll have it over the fireplace, thank you!
|Dec. 20, 2011
Thanks, I got my order – and they are awesome!!!! I am didn’t know what kind of quality to expect, but these are outstanding. Thanks, By-the-Sword people!!
|Dec. 19, 2011
Just received my items. They are FANTASTIC!!!! Can't wait for Xmas to see my sons face. We have been watching Merlin on Netflix and we are very much into knights these days. Thanks for getting these out in a timely manner and for the great quality of your products! I'm sure I'll be ordering more items and will definitely tell my friends!
|October 18, 2011
Wow! I just got my "Small Hanging Pouch 20-R-052" today and all I can say is 'fantastic!' This pouch is beautiful, well made, looks durable, and the attention to detail is excellent. A good bargain for $35!
Ken Houston, Texas
July 21, 2011
I have enjoyed my boots the past two nights now. Thank you very much they are wonderful. I am very pleased with them and the service I got from you.
|Received my order yesterday and I was impressed by the quality of the pouch! I've seen comparable items at fairs and shows for nearly double the price! Way to go BTS!"
|"We wanted to thank you for your great service and the wonderful product we received. It is a beautiful gown and my daughter is overjoyed at the choices she has with the ability to reverse it. She is so excited about being a one of a kind at the prom. Once again, we thank you and will recommend your site to friends and family."
Joyce and Jim
Reversible Satin Skirt TT-309
Wench Blouse TT-602
Fleur de lis Corset TT-409
|Thank you so very much for your help!
Good customer service is exactly why I don't purchase LARP armor from other suppliers and have always stuck with By The Sword, Inc.
(P.S.-- A Photo of me was recently published in Games for Windows Magazine in a LARP article-- I was wearing a previous purchase from By The Sword, Inc. Specifically, the articulated Pauldrons mixed in with a few other pieces of actual steel. Yes, they look that good and after four years have held up well!)
I just want to let you know how pleased I am with my recent order fromyou. I purchased a Musketeer shirt and needed it within a week. I dealt with Ryan via your "Live Help" and he was great. I actually got my item 2 days earlier then I expected. Thank You!
The quality is great and your customer service is outstanding! Kudos to Ryan for helping me and making sure that I got my item on time. Thank You! Thank You! Thank You! I highly recommend you to my friends.
Item #100512 Musketeer Shirt
|"I just received the armor I ordered a couple days ago (it arrived on time, but I was forced to not be able to open the package for a couple days due to car problems) and I wanted to let you know it exceeds my expectations. Having done some leather work myself when I was younger I greatly appreciate the craftsmanship of the piece, and at your prices it's amazing. I'll definitely be ordering more armor pieces from you in the future.
Thanks for your fast service and great product!
David V N"
Item #2475 Warrior Armour (Plain)
|"I am extremely pleased with my Khukri, I will recommend you guys to anyone interested. It truly is a beautiful item, Thanks for everything. Sorry about the misunderstanding at first, I had 2 other suppliers tell me they were on back order, and recommended that I look elsewhere. Well their loss was your gain.
Item #AH-3456 Khukri Regmental
|Pictures taken at the Pensacola FL Renfair. "Glad you liked the pics. 99% of both our outfits came from you".
Sir John.....Black Knight.
Item# Leather Armour and too many others to mention!
|By The Sword,
I just wanted to let you know I received my order a few days ago, and I am thoroughly impressed. The speed of delivery was great, and all of your emailed responses to my inquiries were incredibly fast and informative. You did a fantastic job keeping me abreast of my order status. The katana is beautiful, and all of the other products are also wonderful, and I am completely satisfied with the entire order. Thank you for a fantastic job!
I am also emailing Last Legend to let them know how thoroughly impressed I am with their workmanship. I expected an incredible katana, and what I got is much better than incredible.
Thank you again, and I look forward to doing business with you again soon."
ITEM#LL-Ronin Yashima Family 3000 Series
|"This is about a set of German Finger Gauntlets I have just received (earlier than expected), the ones forged in England. Anyway, I just wanted to say that they are superior, some excellent crafting. Please do me a great favor and let the maker know that his/her work is well appreciated and will be well cared for.
Thanks to you guys for letting me get access to such a fine set and I will be sure to come back to you guys when I want to get my helmet. Thanks again."
|"To you Ryan and all the folks at By The Sword I'd like to take this time to thank you for making my Halloween very enjoyable this year. I got nothing but great comments on my costume. I would not have gotten them without your help, I did what I could to sell them on the idea that next time a person would want to go in period dress that they should look you up.
Again thank you and I will definitely look you up again when I need period clothing!"
|"Much to my surprise and pleasure my LL MKIV katana arrived at the end of last week. It was cleared through customs without any problems and was delivered to my front door by FedEx on Friday. I am thrilled with the sword and the standard of finish, particularly on the blade is fantastic.
I really want to thank you, and all the folk at By-The-Sword, for the superb service that you have provided me with. It has been a real pleasure dealing with you and I would recommend you to anyone. I would not be at all surprised if you get some more orders from some of my acquaintances in the near future. You have an amazing range of stock and there are other items that I will probably purchase when finances allow. Once again, thank you so much for you help and the manner in which you deal with customers.
My very best wishes and regards."
Colin S. Auckland New Zealand
|"Your website is by far the BEST I have visited since searching for renaissance clothing and accessories! It's very easy to navigate and you have everything here that's imaginable. I've been searching for days for a decent, authentic looking swordsman shirt for my husband to wear to our renfaire and found several at your website that exceeded my expectations. I'll definitely tell all my family and friends about your website."
Sincerely & very impressed,
|"I just wanted to let you know that I received the order today. And everything looks FANTASTIC. I'm very happy with everything I bought. the jerkin and tunic could use some taking in here and there, but being a bit blousy is better than skin tight. Anyhow, I will definitely be recommending your company to others and I will be ordering from you again as well. (I think I have another $700 in items I'm looking at buying in the next few months).
Thank you again for your fine products and superior service"
Terry L. T.
Item#'s 100474, 2350, 100066, Y-01, 100364, 100472, 100242
|"I just ordered and received a 400508 Early Scottish Dirk. I would like to thank you very much for your excellent service, and your helpfulness when I called asking questions about your Dirks. I am very pleased with the Dirk I received, it is much nicer and of much higher quality than I expected, a really nice piece. A very low price for what I received."
Item# 400508 Early Scottish Dirk
|"My boots arrived today!!!
THANK YOU SO VERY MUCH!!!
They're better than the photo on the website...VERY happy & I'm looking forward to wearing them next weekend at the Sterling Renaissance Faire in NY!!!
Thanks again, from one very happy customer!"
Item# R-011 Little John Boots
|"I want you guys to know that I am very pleased with your service. I have bought swords from many sites and I get the best service from yours. The reliable service makes a big difference to me. So much that I now prefer to buy form your rather than direct from manufactures.
|"I received the items that I ordered a few days ago. I'm writing to thank you on the great customer service that was provided to me. In my opinion, it's very rare to find a business that will talk the customer in to buying something less expensive based on what the customer needs. In the future, when I am shopping around for any products that you may sell, you will definitely have my business.
Thanks again for the outstanding customer service!"
|"I just wanted to thank you for all the help you gave me, and to let you know I am extremely pleased with craftsmanship of the clothes and weapons. I will always make By The Sword my first stop shop, for my Medieval Events. Thank you again for your help."
Item#'s 1-527, SG-5001, SG-005, RA-110, 2350, TT8-002, VL-REND, 9-229, R-003, 1-676, DX-1047
|"Your site is easily the best re-enactment supply location online. There are a few that attempt to come up to your standard of excellence, but none compare. You have the widest selection, and you pay close attention to what is historically accurate and what isn't. You are willing to sell inaccurate pieces but clearly label them as being fantasy and not suitable for re-enactment or educational use. I come back about once a month and continue to be impressed with the new items and care you put into everything. Thank you for catering to more than just the masses."
Just sending a thank you.
|"I just got the armour you sent me and really like it. We tried it out sparring yesterday; it is very nice. The brigandine is designed perfectly for riding, which is what I bought it for.
A satisfied customer.
Item# 2120, AH2108, 2125, 200174, 2110, 2237-S, 2130
|"I'd just to thank you for a speedy service of delivery of my tomahawk to the UK.
The item itself was out of stock and you stated it would be with yourselves by the end of the week and shipped to myself shortly after. Monday afternoon I'm holding it in my hand!!! Congrats on a great service guys!!"
Item# XH2119 Pipe Hawk
|"Thank you for the Swordswoman shirts! They arrived very quickly and are even better than pictured. I was very worried that they would not be large enough, as I am a 6-foot-tall, full-figured woman, but they were terrific, and even quite roomy! I just ordered two skirts to go with the shirts. Thanks again...you've made getting ready for SCA season very painless!
Item# 9-921 Swordswoman Shirt
|"I just wanted to say thanks! I just received my agincourt sword this morning. It's better than I'd imagined. You've made my month. Couldn't be any happier.
Item# IP-008-2 Agincourt English Long Sword
|"It was worth every second. The balance is superb and the hamon on the blade is quite prominent. It handles like a dream. Love the tsuba, but I think I'll order a nice tsuba to compliment the blade and then the cleaning kit to clean after I cut. This was definitely worth the wait and the worry:)"
Item# LL-231 Field Mark IV katana
|"I was extremely happy with the friendliness & helpfulness of the staff (an address issue was almost immediately resolved), the ease of ordering, as well as the promptness of shipping, and (most of all) with the products ordered. Thank you again for all your help.
Jason M. S."
Item#'s UC1371WGNB Elven Knife of Strider, UC1298 Hadhafang Sword of Arwen