We are able to ship packages via Fed-Ex, UPS and USPS.
Custom fees for Canada and International Orders:
By The Sword is not responsible for any customs or duty fees imposed by your government. It is the customer's responsibility to determine and pay any such custom and duty fees. If the fees are not paid by the customer there will be a $10.00 charge above the custom and duties fees charged by your government.
CANADA AND INTERNATIONAL ORDERS
NOTE: INTERNATIONAL ORDERS ARE SHIPPED AT COST.
LOST OR DAMAGED ITEMS DURING SHIPPING
All our products are shipped in new condition and are insured. Items totaling $500 and over are sent signature require. All products are FOB origin, By The Sword is not responsible for any lost or damaged items incurred during shipment. If a loss or damage occurs during shipping:
1. Retain all packaging and shipping material.
2. Contact the shipping carrier - UPS, FedEx or USPS
3. Contact us so that we may be able to assist you and the carrier in resolving the issue.
4. Do not return the package to us.
All customers requesting shipments sent to P.O Boxes assume all risks. By The Sword is not responsible for any losses or damages for items sent via US Postal.