By The Sword, Inc. has always prided ourselves on giving the best customer service, excellent quality products and as fair a price as possible. In order to help achieve our goals, we are happy to match or beat any competitor's Internet pricing. The product however must meet the following conditions.* The manufacturer's item numbers must match.* Price matching only applies to identical items.* The item must be new.* The price of the item must be posted on the competitor's website; we must be able to view that price.* We will not match any auction pricing. This includes any items listed on e-bay.* You must request a price match - via e-mail before purchasing a product.* We will not match prices after a purchase is made or payment is processed.* Policy is subject to change without notice.* We will not match any non U.S. company prices.* No additional sales or discounts can be used with or in addition of a price match.* There will be a mandatory 25% restocking fee applied to any returned price match item.
Requesting a Price Match
To request a price match, please e-mail us all the information required to info@by-the-sword.com.Please enter the following requirements into your e-mail message. We will review all the information and respond via e-mail as soon as possible.1. Your Name2. Your phone number3. Your address4. The competitor's product page URL5. The product item number6. The competitor's listed price
